Help
All about printing fabrics at Printella print shop
On this page you will learn how to order custom-printed fabric from our print shop and learn the answers to your most important questions.
TABLE OF CONTENTS
How to place an order?
Send files to us via printella.wetransfer.com: In the body of the note, state:
- invoice details,
- Shipping address – if it’s different from the billing address,
- phone number,
- remember to provide your european tax identification number (VAT EU), if you have one.
Based on your order, we will prepare a proforma and send it to you with a list of files for printing, including file names and the number of meters ordered, so that you can check if it meets your expectations.
After you pay for the order, we send your order for printing.
Preparation of designs for printing
We accept files in RGB space, JPG format at a minimum resolution of 72 dpi, and the recommended resolution is a minimum of 150 dpi.
- RESOLUTION: Minimum 72 DPI, Recommended: min. 150 DPI
- FORMAT: JPG
- SIZE: 1:1
By default we print at a scale of 1:1, if you want a different size, read the section below How to name the files?
How to name the files?
Prepare your files so that we know what quantity and on what fabric you need. If you want to order panels (i.e., a design that does not duplicate the entire meterage), click on How to Print Panels.
For example, if you have a project named:
edit its name (right-click on the file name and select “Rename” from the menu) according to the following scheme:
for example uploading the following file:
will make us print 3 running meters of the sunshine file for you on a 250g sweatshirt (french terry 250g).
Change the size of the report / panel
If you want to print the file in a scale other than 1: 1 , write the expected size in its name:
for example uploading the following file:
will make us print 3 running meters of sunshine file for you, with report size 25x20cm on single jersey 220g fabric.
SENDING files for printing
We accept files via our WeTransfer account: printella.wetransfer.com .
If you want to add individual files, click on (1) ” Add you files“, find the files on your computer and select all that you want to send to us.
If you have files prepared in folders, click on (1) ” Or select a folder” and select the folders you want to attach.
Enter your email address in the (2) ” Your email” field.
In the (3) Title fields, enter the order number (only if you already have one), and if you are ordering for the first time, enter your invoice details, telephone number and shipping address in the “Message” field, if different from your data.
After filling in all the fields, click on the Transfer button.
When we receive notification of the transfer, we will prepare the documents for you and we will get back to you.
We check your files. Always. For free!
We check all uploaded files free of charge for:
- appropriate file resolution,
- report size,
- errors in combining reports.
This way you don’t have to worry whether your order will be printed well.
Lead time and shipping
What's the time of realisation?
Turnaround time for prints on fabrics about 5 working days. When ordering several different fabrics, it may be slightly longer,
How do you ship the fabrics?
We send orders up to 10 meters in the form of a coupon. Orders over 10 meters are shipped on rolls in a dedicated carton.
In Poland, delivery usually takes 1 business day, and in Europe 2-5 business days.
Questions about fabrics
What technology do you print in?
We print fabrics in the pigment technology, which does not require water in the printing process. This means savings of up to 14 liters of water compared to the old methods of printing on fabrics.
By printing with Printella, you save water and our planet with every order.
Are the fabrics certified?
Yes. All fabrics are OEKO-TEX certified, which guarantees that the fabrics are environmentally and human friendly.
Are your fabrics prepared for digital printing?
Yes. All fabrics and knitted fabrics are prepared for digital printing, which guarantees excellent color quality and durability of the print.
Do you print on customer fabrics?
Printing on fabrics that are not prepared for printing is prone to bleaching of colors and the results are usually not satisfactory.
Write to us, give us the composition of the fabric on which you want to print, the quantity and purpose of the prints, and we will see what we can do for you.
